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Insights

Exports, persistency, funnel, and cohorts.

103 new clients in trailing 12mo · 13 cohorts tracked

New clients (12mo)

103

net-new in window

Avg monthly adds

8.6

clients per month

12-month retention

94%

latest: Feb 25

24-month retention

87%

latest: Aug 24

Retention by acquisition month

Each row is a cohort. m0 is the size at acquisition. Cells get greener as retention holds, redder as it slips.

Cohortm0m3m6m12m18m24Avg premTop source
Jun 258
100%
-
-
-
-
$88.5kMailer
May 2511
100%
95%
-
-
-
$103.5kReferral
Apr 259
100%
98%
-
-
-
$79.5kAI campaign
Mar 2512
100%
96%
-
-
-
$91.0kEvent
Feb 258
100%
100%
94%
-
-
$84.0kMailer
Jan 2510
100%
97%
92%
-
-
$97.5kReferral
Dec 245
100%
100%
90%
-
-
$64.0kWebsite
Nov 247
100%
100%
96%
93%
-
$71.0kAI campaign
Oct 2411
100%
98%
94%
91%
-
$88.0kEvent
Sep 248
100%
100%
95%
92%
-
$102.0kReferral
Aug 249
100%
96%
93%
90%
87%
$76.5kMailer
Jul 246
100%
100%
100%
92%
88%
$81.0kMailer
Jun 247
100%
100%
96%
93%
91%
$94.0kReferral
13 cohorts · newest first
≥ 95%90–95%85–90%75–85%60–75%< 60%

Average retention curve

Mean across all cohorts with data at each milestone.

100%

m3

98%

m6

94%

m12

92%

m18

89%

m24

Stickiest acquisition source

Average 12-month retention by the cohort's top channel.

  • AI campaign

    1 cohort matured

    96%

  • Mailer

    3 cohorts matured

    96%

  • Referral

    3 cohorts matured

    94%

  • Event

    1 cohort matured

    94%

  • Website

    1 cohort matured

    90%